Like most website operators, 3DWave collects data about visitors to our website at www.3dwave.us (Website). This helps us understand how useful the website is and how to improve it.
You will also find important information about your privacy rights, so please read the Policy carefully.
LLC “3DWave”, company code 1021600024093, Chisinau, sos. Hancesti 71, Moldova (3Dwave, we or us) is the controller of your personal data. You can contact us by email at email@example.com
1.Information we collect and how we use it
1.1.Data about your use of the Website
1.5.Inquiries and answers
2. Who may See your data
3. How long we keep your data
4. Links to other sites
6. Your rights
1. INFORMATION WE COLLECT AND HOW WE USE IT
In this Policy, “personal data” is defined as any information relating to an identified or identifiable natural person.
1.1. Data about your use of the Website
We always improve our Website and user experience. Therefore we have to know what information on the Website is most interesting for visitors, from which countries visitors come to our Website, how often visitors return, which browsers they use, on which devices the Website is browsed, what is their IP address, how you move, click or scroll around our Website etc.
We collect this information by using third party tools such as Google Analytics or similar ones, which allows to record and analyse statistical data about use of the Website.
Legal basis to collect the data about use of the Website is necessity to perform our service to provide you with our Website and our legitimate interest to improve it.
1.2. Registration information
When you register to use our services by establishing an account or connecting your Facebook or Google account to the Website, we will collect personal data as necessary to offer and fulfil the services you request. Depending on the services you choose, we may require you to provide us with your username and email address to establish an account. We may require you to provide us with additional personal data as you use our services.
Legal basis to collect the data about registration information is performance of a contract to or in order to take steps at your request prior to entering into a contract between us as well as to provide our services.
1.3. Transaction information
When you use our services or access our website, to make purchases from 3Dwave designers, we collect information about your payments and transactions, as well as other information associated with the transaction such as amount paid for designs, used payment method, geolocation information or other important information.
When you use our services or access our website, we collect information about your name, surname, personal identification document, personal code or its equivalent, transactions information and your address.
All this information is necessary for us to calculate the applicable taxes, to facilitate the transactions as well as to keep track of the purchased designs.
Legal basis to collect the data about transaction information is to execute a contract between you, designer and us as well as to provide our services. We also process this personal data to fulfil our obligations under applicable accounting and tax laws. In these cases, the processing of personal data is based on mandatory legal provisions which require that we store certain data for accounting purposes.
1.4. Participation information
When you use our service or access our Website to connect with other members via forum, to participate in challenges, competitions, we collect information that you post in our forums as well as your name, surname, email address and link to your personal website.
Legal basis to collect the data about participation information is performance of a contract to or in order to take steps at your request prior to entering into a contract between us as well as to provide our services.
1.5. Inquiries and answers
When you visit our Website, you have the opportunity to ask questions and make comments. We process your personal data of your inquiries or comments in order to provide answers to the submitted questions or to respond to the expressed opinions.
Legal basis for processing this data is our legitimate interest to respond to your inquiries or comments.
1.6. Direct Marketing
If you subscribe to our news by providing your consent while registering, or make a purchase on our Website or download models and do not object to receive news, we may use your e-mail address for the purpose of sending you 3DWave updates, offers and other marketing material.
Legal basis to provide you with direct marketing material is your consent or our legitimate interest to provide you with relevant information about 3DWave and offers of goods and services available at our Website. You may disagree with such use of your email at any time by clicking “unsubscribe” in the message you receive from us or by updating your account settings.Cookies
Legal basis to collect data by cookies is our legitimate interest in ensuring the technical functionality of the Website, and when cookies are used to memorise your choices, collect statistical data and provide tailor-made advertising – your consent.
3DWave may use the data of your activities as well as transactions to provide you with the most relevant information. 3DWave assigns each member to an individual profile depending on your interests, for example if you show interest in certain design topics like: Landscapes, Animals, Skullls, Welcome Signs etc. - 3DWave will be likely to show you first the designs you might be interested in.
Legal basis to process this data is necessity to perform our service to provide you with our Website and our legitimate interest to improve it.
Legal basis to provide you with direct marketing material is your consent or our legitimate interest to provide you with relevant information about 3DWave and offers of goods and services available at our Website. You may object to such use of your data at any time by updating your account settings.
2. WHO MAY SEE YOUR DATA
We put our best efforts to keep your data safe and always require the high level of security and confidentiality from our employees and partners.
We may share your personal data with our trusted services providers when they provide services to us, to you on behalf of us and under our instructions. We will control and shall remain responsible for the use of your personal data at all times.
Transaction information data may be accessible to our partners, who provide us with tools for payments. Our partner PayPal operates in various countries worldwide, therefore depending on your location, your data might be transferred outside EU. To ensure adequate level of safety for your data, the PayPal has established binding corporate rules. Our partner 2Checkout is based in the Netherlands, Romania and in the USA, therefore certain data may be transferred outside EU. 2Checkout ensures your data safety by having suitable contract terms in place.
Statistical browsing data may be accessible to our partners, who provide us with tools for analytics. Google LLC is based in the US and certain data may be transferred outside EU. Google LLC participates in the Privacy Shield.
Your personal data may be disclosed to public authorities if we are required to disclose personal data by law or to comply with a lawful request of authorities.
3. HOW LONG WE KEEP YOUR DATA
Personal data will be stored for the period of your membership in our website and 2 years after your last log in to the Website. The information that you post in our forums may be kept for a longer period after it is anonymised. Transaction data will be kept for the period of the license term to the designs.
Statistical data will be stored for a period of up to 2 years.
In some cases, personal data may be stored for a longer period if storage of personal data is required in order to protect our or any third parties’ legitimate interests, e.g. for the period of statutory limitation or in case of a legal dispute.Links to other sites
The Website may contain hyperlinks to other sites, i.e. links leading to websites of our partners or to social media websites.
We may change this Policy from time to time. If we make any changes to this Policy, we will let you know it on our Website at https://3dwave.us/pages/privacy-policy, where you will also find the latest version of this Policy.
6. YOUR RIGHTS
By contacting us at firstname.lastname@example.org, you may exercise your rights as the data subject, including the following:
- The right to request access to your personal data. You may access, correct, update, change or remove your personal data at any time. However, please note that certain information is strictly necessary in order to fulfil the purposes defined in this Policy and may also be required by law. Thus, you may not remove such personal data;
- The right to request rectification of your personal data;
- The right to request erasure of your personal data. If personal data is erased under your request, we will only retain such copies of the information as are necessary for us to protect our or third parties’ legitimate interests, comply with governmental orders, resolve disputes, troubleshoot problems, or enforce any agreement you have entered into with us.;
- The right to withdraw consent regarding processing of personal data;
- The right to data portability.
In some cases you may have a right to request restriction of processing of your personal data or to object to processing of your personal data.
If you are domiciled in the EU and you think your privacy rights were breached, you may lodge a complaint with the data protection authority of the country of your domicile. You may find the list and contact details of EU data protection authorities here - http://ec.europa.eu/newsroom/article29/document.cfm?action=display&doc_id=50061.
Our values shape our policy
3DWave is the platform that values only designs of high quality.
We expect from our sellers original and professional creations.
We are opened to new industries
We are focused on the CNC and Laser industries. However, if you design models for 3D print, you are welcome to enrich our universe with this direction as well.
Open your store
You have to register in our seller portal. Click below to proceed.Registration
2. Log in to the seller portal
Check your email address. You will receive the link to enter the seller portal.Log in
3. Add info
Prepare your shop to be seen by customers. Make it beautiful, add information about yourself, maybe a profile picture as well.
1. Go to products listing
From the main menu select "Products" and then "Products Listings"
2. Add product info
Add a short name for your product. If your product is a 3D model for CNC, add the extension "3D STL" at the end. If it is for laser, add "laser-file" at the end of the design name.
3. Price and Digital file
You decide your prices. After adding your price go to the section "Digital Product Details." Please select the option "Digital Product as Link." Paste your download link that the customer will get after the purchase.
4. Product Image
On the right side, you will see the section to upload the image of your design. After uploading the picture, it is time to add your design to the correct collections.
5. 3DWave collections
If the collection is for Laser, you will select the categories with the word "Laser" in the name; the same is for CNC. For example, if you have a "Flower" 3D Model for CNC, then select the category "Flower and Plantlife CNC." If your model is too specific, add it to the category "Others CNC."
6. Product Meta Fields (tags)
This is not mandatory. However, adding product tags like: "eagle 3d stl model", "dog laser file" - and other specific words, will help customers find your design not only on 3DWave but also straight from Google.
7. Save Changes
After completing your product, click the green button "Save changes." Congratulations, your model is now selling on 3DWave!
Add payment details
That is how you will get your money from sales. If you prefer to get your funds via Paypal, write the Business Paypal Email. If you opt for Bank Wire Transfer - write the IBAN, name of the account holder, Bank SWIFT and the country.
Selling on 3DWave
Loyal customer base
We have thousands of active customers from North America and Europe.
We will help your shop grow
Your designs will be featured on our main page.
Money and transparency
No hidden fees. No payment for listings. We charge only 15% of your sales.