Legal notice

LEGAL NOTICE for 3DWave.us (Spain-Based)

1. PUBLISHER INFORMATION

Legal Entity Name: 3dWave
Trading As: 3DWave.us
Legal Structure: Autónomo
Registered Address:
Torrevieja,
30812
Alicante, Spain

2. CONTACT INFORMATION

Email: sales@woodart.es
Support: sales@woodart.es

Official Complaint Submission:
Written complaints may be sent to our registered address above.

3. APPLICABLE REGULATIONS (SPAIN & EU)

This business operates under:

  • Spanish Law: Real Decreto Legislativo 1/2007 (Consumer Protection)

  • EU Regulations: Directive 2011/83/EU (Consumer Rights)

  • Digital Commerce: Ley 34/2002 de Servicios de la Sociedad de la Información (LSSI)

  • Data Protection: Organic Law 3/2018 (Spanish GDPR implementation)

4. CONSUMER RIGHTS (SPANISH LAW)

A. Right of Withdrawal:

Due to the digital nature of our products, the right of withdrawal under Article 103 of Spanish Consumer Protection Law does NOT apply once download has commenced, as confirmed by EU Directive 2011/83/EU, Article 16(m).

B. Guarantees:

Digital products are covered by:

  • Legal Guarantee: 3 years under Spanish Law (Art. 123 TRLGDCU)

  • Commercial Guarantee: As specified per product

C. Complaint Procedure:

  1. Contact support@3dwave.us within 30 days

  2. Escalate to legal@3dwave.us if unresolved

  3. Alternative Dispute Resolution:

    • Spanish Consumers' Association

    • EU Online Dispute Resolution Platform

5. EU VAT & TAX INFORMATION

A. VAT Application:

  • EU Customers: VAT charged according to EU MOSS scheme

  • Spanish Customers: 21% IVA aplicado

  • Non-EU Customers: No VAT charged

B. Invoicing:

Electronic invoices issued in compliance with:

  • Real Decreto 1619/2012 (Invoice Requirements)

  • Spanish AEAT regulations

6. JURISDICTION AND GOVERNING LAW

Primary Jurisdiction:

  • Governing Law: Spanish Law

  • Competent Courts: Courts of [Your City], Spain

  • Language: English (translations provided in Spanish upon request)

EU Consumer Protection:

EU consumers may pursue complaints through:

7. DATA PROTECTION (SPAIN & GDPR)

Data Protection Officer Contact:

Email: privacy@3dwave.us
Spanish Agency: Agencia Española de Protección de Datos (AEPD)

Data Processing Registry:

Registered with Spanish Data Protection Agency as required by LOPDGDD.

8. INTELLECTUAL PROPERTY (SPANISH LAW)

Protected under:

  • Copyright: Real Decreto Legislativo 1/1996 (Intellectual Property Law)

  • Design Rights: Ley 20/2003 de Protección Jurídica del Diseño Industrial

  • Database Rights: Ley 5/1998 de Bases de Datos

9. DIGITAL SERVICES (LSSI COMPLIANCE)

Information Society Services:

Registered as digital service provider under LSSI:

  • Registry: [Your LSSI Registration Number if applicable]

  • Compliance: Articles 10, 11 LSSI fulfilled

10. LIMITATION OF LIABILITY (SPANISH LAW)

A. Mandatory Consumer Rights:

Spanish consumer protection laws provide minimum rights that cannot be limited by these terms.

B. Liability Caps:

Where permitted by Spanish law, our liability is limited to:

  • Purchase price for digital products

  • Direct damages only

  • Excluding consequential losses

11. LANGUAGE AND COMMUNICATIONS

Primary Language: English

Spanish Translations:

Official communications available in Spanish upon request at legal@3dwave.us

12. BUSINESS HOURS (SPAIN TIME)

CET/CEST: 9:00 - 18:00, Monday - Friday
Excluding: Spanish national holidays

13. UPDATES TO THIS NOTICE

Changes will be published with 15 days notice where required by Spanish law.

LAST UPDATED: 22.01.2026
PUBLISHED IN: Torrevieja, Spain
OFFICIAL LANGUAGE VERSION: English

COMPLAINT DEADLINES:

  • Technical Issues: 30 days from purchase

  • Legal Claims: As per Spanish statute of limitations

  • Data Protection: 1 year from awareness